brndnpnt wrote:

This is what happends

1. The install wizard pops up prompting me to press next

2. software licence stuff

3. error 1721. there is a problem with the windows installer package A program required for this to install to complete could not be run contact your support  personal or package vendor. action_is_inst_....'\ Command: Launcha

Is this computer or software problem...

amdx2 6000+
8800gts superclocked
windows Vista Ult

Sounds like it might be a faulty disk. You could always try downloading it from Steam (www.steampowered.com). If you have a fast connection, the download shouldn't take too long.